Now, check out whether the problem is fixed or not. Either deactivate the extension or permanently remove it. You will see the file with "filename.dotm" extension.
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Select the Ribbon and open Developer option from the tab.
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The first thing that you need to fix Word not responding on Mac is either disable or remove the add-ins from your Mac. We have gathered a list of things that you can try out to resolve the MS Word issue. If you have no idea what to do when the word is not responding on Mac, don't worry. Otherwise, the problem will keep on repeating again and again and ultimately the whole system will be corrupted. If you have experienced any of these symptoms, it means that you need to quit word on Mac.
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